Describes the organization and administration of a program designed to educate adults in the use of a library. The program, which is offered as a series of six workshops led by department members, uses library facilities and library generated materials. (JVP)

Provides an overview of marketing efforts of the Public Library of Charlotte and Mecklenburg County. Examples of a marketing plan that stresses fostering relationships with the community are described, including staff training in customer service, a cultural festival, and services to the business community. A sidebar offers marketing tips for…

Presents a model for establishing a conservation program in a library. A preliminary discussion of conservation strategies and the committee approach is followed by a list of tasks; for each task the purpose and goals are briefly explained, and some bibliographic citations are provided, with works chosen for their currency and usefulness.…

By reflecting the new global community in staffing, collections, programs, exhibits, and services, public libraries will be fulfilling their role in the acculturation and education of new citizens, as well as contributing to greater community understanding and a new world order. A sidebar lists seven steps for serving recent immigrants. (AEF)

Various techniques for providing reader's advisory services in public libraries are discussed, including managing the reader's advisory interview, writing annotations for booklists, preparing topical and effective displays, genre cataloging, holding book talks and reviews, using library space effectively, and utilizing e-mail discussion groups to…

Developing an Internet local job resource collection to expand library services to jobseekers utilizes librarian expertise in the evaluation, selection, and presentation of resources. This article provides Uniform Resource Locators (URLs) and descriptions for online resource guides containing job information, resume services, recruiting sites, job…