Provides a comprehensive view of active learning based on the premise that learning to do a task via instruction is a cumulative process. Five lesson elements are discussed, around which trainee activities may be designed: motivation, orientation, information, application, and evaluation. (Author/JKP)

Trainers need to know how to identify and control silence as an important cue in nonverbal communication. A categorization of the types of silence in trainer behavior most frequently observed includes set and closure, wait-time, pause-time, discipline or control, confusion or disorganizational, transitional, humorous, and interactive silence, and…