Suggests ways for instructional design consultants to develop people skills and foster successful client relationships: take win-win approach; match consulting models; study clients as you study problems; build common ground; study organizations as you study clients; be respectful, trustworthy, informative, slow to judge; express your needs, and…

This report presents the results of a demonstration of the cost effectiveness of supervisory and management development training, and it outlines a model that will permit practitioners to conduct a definitive analysis of the financial value of training. The purpose of the study was to predict potential Return on Investment (ROI) and measure the…

This first in a series of articles on an instructional development project management model discusses the role of the project manager, and outlines the phases of the model that is used to meet training needs. Highlights include project planning, instructional development (including creating the materials), and followup (including evaluation). (LRW)

Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…

Describes methods for item construction for computer-based instruction (CBI). Use of a rational set generator (RSG) in presenting an adaptive sequence of items to the learner is described; a model matrix of a computer-based RSG is presented; concrete and defined concepts are discussed; and rule using is explained. (Four references) (LRW)

This final article in a series on identification of cost/benefits data, formulation of models, and data collection discusses use of cost/benefits analysis results. The following issues are addressed: how to be prepared for study objections; how to increase understanding of your study; and viewing cost/benefit analysis as an iterative activity.…

Presents an activities assessment model based on Schumacher's concept of appropriate technology for assessing results of nonformal staff training activities. This model includes identifying training purposes, matching needs to capability levels, choosing source persons to judge student achievement, defining evidence and indicators, generating…

This model for evaluating vendor training package programs includes assessing value of promotional literature; requesting detailed information on program content, participant materials, instructor information, and cost breakdown; comparing program specifics to actual training needs; detailed instructional design analysis; and piloting the program.…

Describes the production of master instructional materials as one step in a project management model for instructional development. Maintaining a balance between instructional integrity and production values is discussed; the manager's role is described; and guidelines for involving subject matter experts and the sponsors in production are…

Discusses the use of role plays in training for human communication skills, sales skills, and management skills. Rules for the application of role plays are given, steps in designing role plays are described, typical role play structures are explained, and materials for instructors and participants are discussed. (LRW)

Argues that corporation trainers need to capitalize upon technological innovations to create more efficient and effective training programs, compares training alternatives, and provides models for determining costs for students, instructors, facilities, administration, and instructional development, as well as the total corporate training cost.…

Examines an instructional systems design (ISD) model used by Bell Laboratories as an illustration of how heuristics can be brought to bear upon the design and development of instructional materials. Ten references are listed. (Author/MER)

Describes a program through which employees were assigned to positions other than their own for job training purposes. The benefits of such a cross-training program, factors that should be considered prior to program planning, a model for effective implementation, and follow-up to promote retention of new job skills are covered. (KRN)

Considers the powerful influence of the motivational factors of attitude, need, stimulation, affect, competence, and reinforcement on adult behavior and learning. Their integration into the Time Continuum Model of Motivation to guide instructor selection and implementation of motivational strategies is also discussed. (MBR)

Discusses five ways to make goal setting effective: set difficult and specific goals, monitor results, reward performance, participate in goal setting, and challenge individual self-confidence and goal dissatisfaction. A model showing internal and environmental factors related to performance and a list of management strategies for enhancing…