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Bernhard, Keith; DiPaolo, Anthony – Performance and Instruction, 1982
Discussion of the strengths and weaknesses of various approaches to needs assessment is followed by a description of the five phases of the flexible composite needs assessment approach, START (Systematic Technique for Assessing Resources and Training/Development) for developing training programs within various types of organizations. (EAO)
Descriptors: Job Training, Methods, Needs Assessment, Organization
Wright, Van O. – Performance and Instruction, 1989
Discusses the use of role plays in training for human communication skills, sales skills, and management skills. Rules for the application of role plays are given, steps in designing role plays are described, typical role play structures are explained, and materials for instructors and participants are discussed. (LRW)
Descriptors: Communication Skills, Group Dynamics, Instructional Design, Instructional Materials