Discusses knowledge engineering, its relationship to artificial intelligence, and possible applications to developing expert systems, job aids, and technical training. The educational background of knowledge engineers is considered; the role of subject matter experts is described; and examples of flow charts, lists, and pictorial representations…

This report presents the results of a demonstration of the cost effectiveness of supervisory and management development training, and it outlines a model that will permit practitioners to conduct a definitive analysis of the financial value of training. The purpose of the study was to predict potential Return on Investment (ROI) and measure the…

Describes six guiding principles to help training developers use content experts more efficiently and effectively to ensure training materials contain accurate, complete, and relevant information. Topics discussed include assessing content experts and the use of productivity tools, including checklists, test validation forms, and point sheets.…

A mini-pilot test was conducted by the Department of Labor's Employment Standards Administration to develop training on enforcing the Federal Family and Medical Leave Act. The situation that necessitated the test is presented; mini-pilot test examples are explained; and pros and cons of the mini-pilots are examined. A sidebar contains suggestions…

Examines two key considerations related to the question of whether computer-based training is justified--training objectives, and costs of developing computer-based programs. Questions on training content, skills to be performed by trainees, specific training objectives, development and revision costs, salaries, and cost estimates are presented to…

Outlines procedures for creating tests of knowledge that are consistent with training instruction by using test question formats. General patterns and specific question formats for recall, recognition, and application are given, and examples for creating sets of equivalent test questions are provided. (LRW)

Describes how instructional designers can use a combination of job task/function analysis and job competence assessment to construct a performance profile for managers that identifies characteristics of a successful performer. An ideal role micro approach is explained, and the design of training programs based on the performance profile is…

Describes how trainers can promote trainee flexibility and increase the effectiveness of their instruction by using skill related, principle based rules. Highlights include skill performance variables; analyzing skills to derive principles; converting principles into rules; and how to integrate principle based rules into skill instruction. (LRW)

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

Discusses the use of role plays in training for human communication skills, sales skills, and management skills. Rules for the application of role plays are given, steps in designing role plays are described, typical role play structures are explained, and materials for instructors and participants are discussed. (LRW)

Argues that corporation trainers need to capitalize upon technological innovations to create more efficient and effective training programs, compares training alternatives, and provides models for determining costs for students, instructors, facilities, administration, and instructional development, as well as the total corporate training cost.…

Examines an instructional systems design (ISD) model used by Bell Laboratories as an illustration of how heuristics can be brought to bear upon the design and development of instructional materials. Ten references are listed. (Author/MER)

Introduces a series of six installments on making the transition from a training/instructional design approach to human performance technology (HPT). The first installment topics include defining human performance technology; obstacles to effective HPT; and the necessary role characteristics for trainers performing HPT. (AEF)

Describes computer assisted-videodisc systems recently installed in Central Africa and discusses pertinent issues surrounding interactive videodiscs, including system and training developments and a four-part assessment and development procedure which includes cost, stimuli, environmental and fidelity considerations, the development team,…

Describes the case study method as a form of simulation and presents guidelines for their use in professional training situations. Skill development in problem solving is highlighted as a reason to use case studies; steps in creating a case are outlined; and the effectiveness of case studies is discussed. (LRW)