This document is a copy of a talk regularly given to new volunteers of English in Action, a community-based organization that provides conversation practice to non-native English speakers. The volunteer tutors typically have no formal English-as-a-Second-Language (ESL) training. This packet is designed to help these volunteers be effective ESL…

This guide, which is aimed primarily at those responsible for providing learning opportunities within further education in England and Wales, deals with managing open learning. Addressed in the individual chapters of the guide are the following topics: the nature of open learning; the production of learning materials; the impact of open learning…