Direct mail surveys can be an effective method of surveying alumni, but a good survey takes careful planning, scheduling, execution, and follow-up. A six-month timetable is recommended, with three mailings and attention to a variety of details, such as the quality of the survey package and the recording of responses. (MSE)

Potential uses of computers in alumni office administration are discussed, including management and manipulation of numbers, calendar maintenance, events management, and communications, and tips for implementing a computerized system effectively are provided. (MSE)

Suggestions for undertaking and succeeding at publishing an institutional history address these issues: expectations, funding, choosing an author, stirring interest among alumni, involving alumni and older faculty, determining a writing approach, layout, and publishing. (MSE)

Strategies for recruiting and keeping alumni for college volunteer programs address specific issues: demands on personal time; length of assignment; accommodating spouses and divorced alumni; generation gaps; advancing technology; economic climate; occupational and geographic mobility; and competition with other organizations for volunteers' time.…