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Dewdney, Patricia; Michell, Gillian – RQ, 1996
Librarians often have communication "accidents" with reference questions as initially presented. This article presents linguistic analysis of query categories, including: simple failures of hearing, accidents involving pronunciation or homophones, accidents where users repeat earlier misinterpretations to librarians, and accidents where…
Descriptors: Communication Problems, Diffusion (Communication), Pronunciation, Questioning Techniques
Orr, C. Jack – 1998
On the basis of theoretical reflection and personal experience, this paper offers five guidelines for fostering dialogical learning experiences in consulting in the field of communication. After a discussion of the author's dialogical learning experiences in overcoming communication problems with his father, the paper provides these guidelines:…
Descriptors: Communication Problems, Communication Skills, Consultants, Higher Education
Ratliff, Gerald Lee – 1984
Noting that stagefright has been the subject of intensive analysis and subjected to almost every conceivable test or measurement without revealing either its "cause" or its "cure," this paper presents vocal exercises to help combat the performance malady. After listing four principles concerning the nature of stagefright (it is…
Descriptors: Communication Apprehension, Communication Problems, Performance Factors, Speech Communication
Rogers, Joy J. – American School Board Journal, 1989
Verbal outbursts of one school board member can undermine everyone's effectiveness. The risk of an outburst can be reduced by taking a few basic precautions that include distributing materials prior to the meeting. If the outburst happens, ideally the whole board will work as a unit to set the meeting back on the proper course. (MLF)
Descriptors: Antisocial Behavior, Boards of Education, Communication Problems, Elementary Secondary Education
Flores, Norma Landa – 1991
Speech communication teachers of Latino students and non-native speakers of English experience problems in accomodating these students in mainstream monolingual-monocultural classrooms. Earlier research about these students shows that they have low perceptions of their communication competence, and high communication apprehension when speaking…
Descriptors: Communication Apprehension, Communication Problems, Cultural Awareness, Elementary Secondary Education
Neill, Shirley Boes – 1983
Recommendations for improving communications skills are offered. It is stated that the process of communicating involves passing information and understanding from one person to another; a one-way process of sending out information is not good enough. To help principals communicate more effectively with their staff, recommendations are offered on…
Descriptors: Administrator Guides, Communication Problems, Communication Skills, Elementary Secondary Education
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Fitzgerald, M. J.; MacLachlan, I. D. – Journal of European Industrial Training, 1978
Describes problems resulting from the use of immigrant industrial workers with poor language understanding and the method used to assess functional oral English for occupational purposes. While the form of assessment provides authentic data for company training and communication needs, further research is needed to resolve some problems. (MF)
Descriptors: Business Communication, Communication Problems, Communicative Competence (Languages), Diagnostic Tests
Buchholz, William J., Ed. – 1983
Intended as a reference for training and consulting in the field of business communication, this book presents research, implements theory, and explores communication practices vital to all organizations. The titles of the essays and their authors are as follows: (1) "Communication Consulting--The State of the Art" (William J. Buchholz); (2) "The…
Descriptors: Business Communication, Communication Audits, Communication Problems, Communication Skills