This document, which is intended for work force and workplace development providers, examines ways of reducing the costs of developing and delivering training to small and midsized companies. Listed first are the following strategies for cutting service costs: split the provider's development costs by delivering the same services to a number of…

This publication is designed to help service providers deliver high-quality workplace development services cost effectively to small and medium-sized businesses. The guide looks at five service delivery strategies: learning consortia, walk-in centers, distance learning, computer-based training, and trained volunteers. These five strategies offer a…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…

This qualitative case study assessed web-based instruction in a computer-aided design/computer-assisted manufacturing (CAD/CAM) course designed for workforce development. The study examined students' and instructors' experience in a CAD/CAM course delivered exclusively on the Internet, evaluating course content and delivery, clarity of…