Suggests that higher education administrators can learn from the emerging practices of electronic commerce. Adapting a model laid out by Patricia Seybold with Ronni Marshak in "Customers.com," provides administrative guidelines for online education programs that combine sound business practice with information technology to make it easy for…

Presents five tips for successful planning and implementation of distance education programs in organizations: (1) obtain support from top management; (2) focus on specific projects; (3) take time and resources to plan thoroughly and design well; (4) select media tools according to program needs; and (5) select, train, monitor, and reward…

This guide for managers of distance education programs consists of five chapters, each with its own appendix. Chapter 1 considers characteristics of good distance educators, possible sources of instructors, and limitations in recruiting instructors. The appendix to this chapter outlines the recruiting process followed at a particular academic…

Examines issues in the management of information and support services for distance education, including identification of instructional objectives and strategies and desired outcomes; nature, scope, and locus of organizational responsibility; quality standards; competing service values; logistics of service provision; costs and benefits; and…

Outlines some of the major factors and issues a college or university needs to address in planning for and implementing distance education. It is proposed that such planning and implementation should be conducted simultaneously and be integrated into the fabric of the institution as seamlessly as possible. Considerations such as budgeting,…

This handbook describes what must be done to coordinate and manage distance education activities, shares practitioners' tips, provides guidelines for ensuring quality and strategies for building successful programs, and tells how to find specialized information. In addition to offering an introduction to the concepts and activities of distance…

Examines issues in the development of campus programming for distance learners, including creating effective orientation programs, promoting participation in student government and student organizations, providing service learning opportunities, and offering wellness and recreational sports opportunities. (MSE)

An intercountry workshop on distance learning (DL) was conducted at the University of Khartoum, Sudan, in November 1991. Individuals involved in the World Health Organization's (WHO's) Health Learning Materials network in nine African countries (Sudan, Ethiopia, Guyana, Kenya, Mauritius, Tanzania, Uganda, Zambia, and Zimbabwe) met to share their…

This guide was developed to help administrators develop transnational distance education programs. It is organized in the order in which a cooperative project develops, using a question-and-answer format. The first seven chapters of the guide are structured to reflect the successive phases of a project: (1) Why should transnational cooperation be…

Courses and programs being delivered at a distance require a unique set of professional competencies. Whether using synchronous or asynchronous methods of instruction, systematic instructional design can help stimulate motivation, increase interaction and social presence, and authenticate learning outcomes. Principles of adult learning, including…

A collection of 12 essays and model program descriptions addresses issues in the marketing of university extension, outreach, and distance education programs. They include: (1) "Marketing and University Outreach: Parallel Processes" (William I. Sauser, Jr. and others); (2) "Segmenting and Targeting the Organizational Market"…

This handbook is an introduction to the topics that adult basic and literacy education (ABLE) program administrators need to know. The 77 articles by various authors are divided into 6 sections. "A Background for the ABLE Program Administrator" covers the definition of a program administrator, a guiding philosophy, a brief history of…

This document is intended to help adult education program managers throughout New York become oriented to the world of adult education, handle their new responsibilities as program managers, and obtain up-to-date information to assist them in making educational and administrative decisions. The following are among the topics discussed in the…

This document is intended as a template for individuals initiating and developing adult education distance learning programs. The introduction discusses the following issues: benefits of distance learning; flexibility; confidentiality; retention; and the best students to target. The template and supplementary materials are organized in five…

This handbook presents the perspectives of more than 60 leading authorities on the study and practice of adult and continuing education. The following are among the papers included: "A Selective History of Adult Education Handbooks" (A.L. Wilson, E.R. Hayes); "The Concept of Critically Reflective Practice" (Stephen D.…