Performance is the actual work that is done to assure that an organization achieves its mission, and aligning that performance assures that the path to the mission is harmonious. Alignment exists when all people involved understand the dimensions of the work and want to achieve and improve alignment. This book presents the "Language of Work" model…

This document provides information for managers in the U. S. Agency for International Development on measuring institutional capacity, including some tools that measure the capacity of an entire organization as well as others that look at individual components or functions of an organization. The paper defines and discusses capacity assessment in…

This booklet is a reflection on a quarter century of successful leadership in a school that pioneered the nongraded learning environment and demonstrated the effectiveness of other innovations such as team teaching, elimination of tracking, long-term developmental objectives for each student, performance-based assessment, and cooperative learning.…

Presents a method for holistic organizational analysis that provides developers with a rationale to obtain data and decision bases for successful internal and extraorganizational intervention and change. The analysis, based on the Organizational Elements Model, relates organizational resources, efforts, results, and organizational impact. Presents…

It is proposed that an external audit of a college advancement program is analogous to a periodic physical examination that offers objectivity and expertise. Audits are appropriate at the time of administrative transitions, performance difficulties, and even periods of sustained success. Guidelines and expectations are discussed. (MSE)

This handbook leads the reader through planning and conducting the collaborative evaluation of a workplace development initiative. A glossary is followed by an introduction that addresses the rationale for collaborative evaluation, values and characteristics, using the handbook in one's own situation, and optimum conditions for collaborative…

The changes required by many school reform policies address problems that are extremely difficult to clarify, with organizational and environmental factors densely intertwined. Accordingly, this document begins by identifying the "four C's" that must be taken into account if any strategy for school improvement is to succeed: complexity,…

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

Focuses on critical factors for success for organizations planning to use upward feedback systems to drive organizational change. Highlights include assessment of organizational readiness, use of an appropriate feedback instrument, consistent implementation, effective communication and training, quality control, and continuous improvement.…

Organizations that provide training to small- and mid-sized companies must take a broad look at companies' performance needs and offer a package of services that will address their performance problems. Providers must also help the company to see the connection between investments in human capital and increased productivity. Organizational…

This guide is intended to help planners and trainers assess the training needs of industrial organizations. Addressed in the individual chapters are the following topics: types of training needs (three levels of needs--organizational, occupational, individual, organizational training needs and objectives, and present and future needs); present…

The applicability and validity of NCHEMS' Information Exchange Procedures (IEP) to major research universities are examined. IEP enables peer institutions to compare information about their resources. The major research universities formed a task group to determine the use of IEP's focus points: costing methods and possible alternative approaches…

This volume offers a theory-based approach intended to create organizations that are both adaptable and stable, sensitive to the needs of constituents, and able to achieve goals productively. It is addressed to those who are interested in identifying and releasing organizational potential. The book begins with a practical working model of the…

This booklet provides ways for organizational team leaders to assess their team's effectiveness at regular intervals and to monitor their team's performance. The booklet identifies six key aspects, or dimensions, consistent across all teams. If all six dimensions are strong within a team, the team has the means to conduct its work and perform…

This book discusses practical ways to improve a school's climate by increasing both productivity and satisfaction concurrently. Chapter 1, "Defining School Climate," identifies the overarching goals of school climate improvement, the basic human needs that school climate must address, the factors that make up a school's climate and…