This toolkit is developed as a resource for providers of teaching-related continuing professional development (CPD) in higher education (HE). It focuses on capturing the longer-term value and impact of CPD for teachers and learners, and moving away from immediate satisfaction measures. It is informed by the literature on evaluating higher…

This guide examines the evolution of human services systems toward the recognition that individuals with handicaps can make consumer choices and should be included in decision-making sessions. Consumers with disabilities are seeking empowerment through their presence and participation in political processes and community events. Choices regarding…

This chapter focuses on practical assessments for family interventions, geared for the everyday use of counselors, therapists, and other clinicians. Two types of assessments are addressed: process assessments and outcomes assessments. A process assessment looks at the process of counseling, specifically how satisfied or dissatisfied the client is…

The Reflective Appraisal of Programs (RAP) approach allows county extension staff (in cooperation with volunteer leaders, specialists, and district staff) to obtain systematic evidence on results that participants perceive to have occurred in the months or years following their involvement in an extension program. Simpler than a…

This paper discusses ways to evaluate processes, describes methods of gathering information, and presents an outline for developing a continuous improvement model. Such assessment tools, as opposed to traditional "satisfaction surveys," can examine the service process and provide institutions with useful information to use as a catalyst for change…

This document, the second of two volumes, completes the report of a Lilly Endowment, Inc. funded project whose major objective was to establish a process for both teachers and students to be involved in the field testing or evaluation of microcomputer software. Workshops were held in nine Indiana school corporations where more than 2,300 students…

Evaluation is a part of political process, but public policy decisions are not always based on evaluations. The following steps should be used to enhance this process: (1) develop policy questions; (2) translate them into evaluation questions; (3) conduct the evaluation; (4) answer the policy questions; and (5) use the results to generate new…

A plan for evaluating teacher training workshops and institutes is presented. Juxtaposition of the target group and the type of evaluation provides the framework for evaluating such a program. Evaluation is formative, aimed at modifying and improving the plan as it is being developed, and summative, assessed at the end of the experience. The use…

This report summarizes the activities of the first year of a 2-year Lilly Endowment, Inc. sponsored project, which funded nine Indiana school corporations to select and field test current microcomputer software, and presents 53 critical software evaluations based on information gathered from teachers and students. Information provided by the…

This article provides guidelines and strategies that can be employed to examine the experiences and perceptions of cooperative teaching teams, to validate successful collaborative practices, and to identify practices in need of revision. It discusses interviews and surveys, use of best practices checklists, conducting teaching observations, and…

The concept of quality of life (QOL) has become an important public policy and service delivery issue within the mental retardation/developmental disabilities field. QOL measurement focuses on a number of personal and environmental factors, including independence, productivity, living/residential environment, interpersonal and community…

This Association of Research Libraries (ARL) kit on collection assessment contains the following documents: (1) "Guidelines for the Evaluation of Library Collections--Draft Copy" (Collection Development Committee, Resource Section, Resources and Technical Services Division, American Library Association); (2) "Guidelines for Collection Assessment"…

Proposes a four-level model for adapting the Kirkpatrick model of training evaluation to suit technical manuals and services assessing: (1) user satisfaction; (2) user performance; (3) client performance; and (4) client satisfaction. Discusses assessing of the value of work, limitations in evaluating technical communication products, and the…

This handbook is designed to help local and state vocational education evaluation personnel conduct studies to measure the training and job satisfaction of former vocational education students. It consists of eight chapters. Chapter 1 explains the rationale, development, and organization of the handbook. Chapter 2 is composed of two commissioned…

This manual presents an instrument (the Dakota Parent Satisfaction Survey) and procedures for evaluating parent satisfaction with early intervention programs. The survey procedures have been used to evaluate seven early intervention programs each year since 1985. Development of the Survey is discussed, including the identification of program…