The evolution of the Workplace Education Service that operates in South Australia is chronicled. Begun as a single program designed to integrate workplace literacy, English as a Second Language, and literacy education for both native and non-native English-speakers in an automobile plant, the project grew into a network of programs and services in…

Job Instruction Training (JIT) is a step-by-step, relatively simple technique used to train employees on the job. It is especially suitable for teaching manual skills or procedures; the trainer is usually an employee's supervisor but can be a co-worker. The JIT technique consists of a series of steps that a supervisor or other instructor follows…

This guide is designed to orient vocational education and training (VET) providers and adult educators to one approach to work-based learning in small business training and development used in Australia. Chapter 1, "About this Guide" (Merilyn Childs), provides an overview of the key players and conceptual frameworks involved in the small…

Directed at persons who are not experts in program evaluation or workplace literacy, this handbook provides various options and processes that can be used for formal evaluation of workplace literacy programs. The handbook is organized in six sections. An introductory section acknowledges the weaknesses of any evaluation attempt. In the second…

This paper, on the returns on investment (ROI) in training, introduces some practical examples for enterprises or organizations wanting to find out whether the money they have spent or intend to spend on training is necessary. It provides strategies for researchers who would like to undertake research in this area. The paper begins by examining…

Describes problems resulting from the use of immigrant industrial workers with poor language understanding and the method used to assess functional oral English for occupational purposes. While the form of assessment provides authentic data for company training and communication needs, further research is needed to resolve some problems. (MF)

This guide provides information on basic skills needs and programs in the workplace and issues affecting basic skills provision from a British perspective. Section 1 aims to provide a context for workplace basic skills provision. Sections 2-7 provide practical suggestions and advice on the following topics: (1) marketing; (2) contacting employers;…

Workplace education (WPE) has a significant role to play in solving basic skills problems and in other training requirements. In addition to the benefit of a more able, adaptable work force, WPE leads to more contented workers, encouraged by better employment opportunities. In addition, employees benefit by being more confident both within the…

This kit of training strategies and case studies is designed to help trainers to become more successful with their communication and training in the tourism and hospitality industry and to train employees with low language, literacy, and numeracy skills more effectively and efficiently. It is intended for trainers who do some on-the-job skills…

This guide is designed to help workplace trainers in the textile, clothing, and footwear (TCF) industry to become more aware of the language, literacy, and numeracy demands of training. It is divided into two main sections. Section 1, "Background Information," covers understanding language, literacy, and numeracy; understanding training…

This manual was developed as a guide for setting up a workplace education program. Based on the Workplace Education Project (WEP) in Peterborough, Ontario, the manual contains nine chapters that provide details of the WEP and suggestions for implementing the process in other locations. The first chapter provides a rationale for a WEP program, and…

The collection of papers on course design includes reports of teaching practice and classroom research by teachers of English as a second language. Papers include: "Teacher Researchers: Perspectives on Teacher Action Research and Curriculum Renewal" (Anne Burns); "From Curriculum to Courses: Why Do Teachers Do What They Do?" (Susan Hood); "The…