Drawn from the experience of various ministries and departments in governments across Canada, this guide is meant to be a practical guide in implementing plain language for managers in the Ontario (Canada) government. The guide describes how to use plain language in planning, writing, designing, and editing forms and documents, and how to set up…

Discusses how readers process text and the implications this processing has for technical writers. Presents guidelines for designing documents so that readers can better understand and apply what they have learned from text. (JAD)