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Download full textUnger, Karen V. – Substance Abuse and Mental Health Services Administration, 2011
Key stakeholders who implement Supported Education may find themselves asking two questions: (1) Has Supported Education been implemented as planned?; and (2) Has Supported Education resulted in the expected outcomes? Asking these two questions and using the answers to help improve Supported Education are critical for ensuring the success of one's…
Descriptors: Disabilities, Evidence, Outcome Measures, Quality Control
Manning, Terri Mulkins – Lumina Foundation for Education, 2009
The fundamental concepts of Achieving the Dream--using evidence to develop and evaluate strategies for improving student learning and success--are also important to successful efforts to meet accreditation requirements. Following the Achieving the Dream approach can help community colleges organize and document improvement efforts in ways that are…
Descriptors: Evidence, Fundamental Concepts, Accreditation (Institutions), Administrative Principles
King, Debby; Dille, Ann – Performance Improvement Quarterly, 1993
Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)
Descriptors: Change Agents, Computer Assisted Instruction, Computer Software Development, Courseware
PDF pending restorationDougherty, Jennifer Dowling; And Others – 1994
Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…
Descriptors: Business Administration, Change Strategies, College Administration, Costs
St. Clair, Guy – 1997
Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…
Descriptors: Administrator Role, Benchmarking, Improvement Programs, Information Services
Naidoo, Jordan – Center for Collaborative Education, 2002
All schools need to constantly reflect on the quality of their work and the progress and achievements that they make over time. The primary goal of an accountability system is to help schools improve through critical self-reflection. It enables students, teachers, and other members of the school community to evaluate their practices, especially…
Descriptors: Accountability, Educational Quality, Self Evaluation (Groups), Portfolios (Background Materials)
