Converting to word processors, microcomputers, or other automated systems requires that office needs be analyzed, equipment and software packages examined, and personnel eased through the transition. Guidelines are provided. (MLF)

School managers can make the difference in a successfully automated school office. Before any equipment is considered, administrators need to identify problems, set goals, and select the best alternative. (MLF)

This guide is intended to help teachers and vocational administrators incorporate word processing into existing office occupations education programs on both the secondary and postsecondary levels. Following an introduction (section 1) covering the need for word processing instruction, the guide contains eight additional sections. Outlining…

This document with skill standards for the information processing cluster serves as a guide to workforce preparation program providers in defining content for their programs and to employers to establish the skills and standards necessary for job acquisition. These 49 occupational skill standards describe what people should know and be able to do…

This document, which is intended for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for administrative support occupations. The document begins with overviews of the Illinois perspective on occupational skill standards and credentialing, the process used to develop the…