This book summarizes and synthesizes current thinking on problem solving and explores ways in which computers can be used in problem solving to help users gain expertise in their domains of interest. Topics in the nine chapters include an introduction to problem solving including a definition of problems; an overview followed by detailed…

The purpose of this book is to introduce innovative educational concepts and techniques to help librarians and other information professionals create technology learning courses, sessions, workshops, and modules. The book applies the concepts of instructional systems design (ISD) to designing courses, or parts of courses, for instruction on…

Guidelines are offered for colleges to use in making decisions about self-operation or contracting of campus services. Six primary factors and 10 phases in the decision process are outlined. A matrix incorporating those factors and phases, and specifically designed for decision-making concerning campus computing services is also presented. (MSE)

For liberal arts colleges, an alternative method of planning for information technology is to seek nontechnology priorities for which information technology can be justified. Drew University (New Jersey) and Hartwick College (New York) have used this opportunistic approach successfully, in different ways. (MSE)

Ways to improve the efficiency and effectiveness of communication and record-keeping in college and university planned giving programs are outlined. Simple techniques are offered for using laptop computers, planned giving software, and institutional databases to improve access to information during travel and on campus. (MSE)

A fundamental change is taking place in the nature and application of technology in business, a change with profound and far-reaching implications for companies of every size and shape. A multimillion dollar research program conducted by the DMR Group, Inc., studied more than 4,500 organizations in North America, Europe, and the Far East to…

A discussion of life-cycle costing for information technology at larger colleges and universities is designed to help both central and departmental administrators and other planners make critical decisions regarding resource allocation. Focus is on basic issues in life-cycle budgeting for departmental technology, and provides a sample worksheet…

While college libraries embrace new technologies to provide access to a broader range of information, they must also cope with high costs, both financial and legal. In the print medium, access and distribution are governed by copyright laws; in the electronic media, they are dependent on the technology available to the library and on terms of…

Describes: (1) corporate technology initiatives driven by public-relations motives; (2) collaborative strategies for teacher-student technology learning; (3) an online school-improvement site; 4) privatization of school-district technology operations; and (5) a primer on listservs for school leaders. Also provides information on school technology,…

College administrators are offered a series of questions to ask in evaluating the appropriateness of information technology for their campuses. Issues addressed include defining institutional goals and the role of information technology in them, determining the most effective organization of information resources and technology, and allocation of…

To minimize breaches of computer security, colleges and universities should (1) establish and disseminate policies and procedures regarding computer security; (2) inform users about what constitutes a criminal act; (3) take measures to protect all information in the organization, beginning with a campus security review; and (4) schedule regular…

This document presents Nevada's standards for K-12 technology education. The first section provides guidelines for grades K-3, 4-5, 6-8, and 9-12 for the following content standards: (1) students will utilize problem-solving processes through the use of resources to reach a desired outcome; (2) students use appropriate productivity tools…

The University of Missouri's alumni association is using technology to recruit new members, increase retention, and provide benefits and services. Examples include the use of members' electronic mail for communication, use of personal barcodes on membership renewal notices, and automatic membership renewal using credit and debit accounts. (MSE)

The experience of Dartmouth College (New Hampshire) in developing a campuswide information system to enhance the computing culture is discussed, focusing on four elements: the philosophy of computing as a public utility; investment in physical network infrastructure; standardization of workstations; and development of content-neutral network…

The increased pace of technological change and the ability to multitask often cause library employees to become overwhelmed. The cause is not the technology but administrators' inability to manage change and staff resistance to it. Technostress management techniques include communicating with staff, hiring flexible employees, reducing anxiety…