This third edition of a guide for translators contains more information than the second edition and looks at translation as a business as well as an occupation, focusing on marketing and quality control. It is designed for people with little or no practical experience with translation in a commercial environment. The 16 chapters examine these…

This report presents lessons learned from the National Partnership for Reinventing Government (NPR) and offers advice for state and local reinvention efforts, describing how NPR's leaders built political and public support and focusing on five aspects of reinvention: getting started (e.g.; creating a reinvention team, building relationships with…

The phenomenal growth of distance-learning programs and the possibility of a virtual university have increased concerns about how to ensure that higher education programs delivered via telecommunications are of good quality. The Western Cooperative for Educational Telecommunications has formulated guidelines, presented here, for…

This guide offers advice and guidance to key skills managers, coordinators and other practitioners who are responsible for ensuring that the standards of portfolio assessment in their center are consistent across the center and with national standards. It describes and offers advice and guidance on the stages of assessment and internal moderation…

The revised edition of "How good is our school?" (HM Inspectorate of Education 2002) has been widely welcomed in schools and authorities. This document is one of a series of guides to self-evaluation that builds on the advice given in "How good is our school?" The materials are designed for staff who have responsibilities…

Examines issues in the management of information and support services for distance education, including identification of instructional objectives and strategies and desired outcomes; nature, scope, and locus of organizational responsibility; quality standards; competing service values; logistics of service provision; costs and benefits; and…

Discussion of managed health care looks at its evolution and characteristics, implications for medical education, and the competencies needed by physicians in this new environment, including epidemiological thinking, understanding of human and organizational behavior, familiarity with information technology, quality control skills, knowledge of…

This publication provides answers to basic questions to help school board members more fully address the complexities of the planning, design, and construction process in order to maximize the goal of student success. The 101 questions and answers are in the areas of: facility planning; learning environment; information technology; safe schools;…

Electronic networking can help postsecondary institutions with distance education (DE) programs respond to increasing pressures to improve the services they offer and make them more cost-effective. Some institutions immediately accepted the need for electronic networking and began to develop and implement technology plans focused primarily on…