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Watson, Dawn E. R.; And Others – Assessment & Evaluation in Higher Education, 1995
A Victoria University of Technology (Australia) project designed to harness the interdisciplinary and collegial culture of the institution to implement Total Quality Management principles is reported. The successful project stressed the value of culture binding through transformative processes in quality improvement. (Author/MSE)
Descriptors: College Environment, College Faculty, Collegiality, Educational Quality
Lang, Joyce; Kragthorpe, Candice – 1991
This monograph reports the conclusions of seven 6-month projects addressing issues of case management in the field of developmental disabilities in Minnesota. First, the theory supporting case management is reviewed and alternative definitions and guiding principles are offered. Next, the Minnesota rule on case management is detailed, noting…
Descriptors: Advocacy, Agency Cooperation, Definitions, Delivery Systems