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Humbert, Roxann A.; Kefferstan, Robert D. – 1995
Developmental changes in computer training in response to new software and services make the problems of training computer novices more complicated. This paper focuses on methods for training the "haves" and "have nots." The "haves" are those who have had computer technology training in a previous era. The "have nots" have Internet access but no…
Descriptors: Access to Information, Computer Literacy, Computer Software Development, Computer Uses in Education