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Download full textStapleton, Diana L., Comp. – 1977
This manual for student assistants employed in the government document section of the Eastern Kentucky University Library covers policy and procedures and use of the major reference tools in this area. General policies and procedures relating to working hours and conditions, and general responsibilities are discussed, as well as shelving rules and…
Descriptors: Academic Libraries, Cataloging, Government Publications, Guides
Bopp, Richard E., Ed.; Smith, Linda C., Ed. – 1995
This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…
Descriptors: Ethics, Government Publications, Indexes, Information Services
