A trustee of a Canadian public library discusses issues that must be addressed by the library board when the library staff forms a union. Suggestions are provided to aid in dealing with a union. (CHC)

Designed to provide the information and guidance required to establish and operate a workforce planning system for the library, archive, and information sector in developing countries, this manual shows how to collect, analyze, and understand information about the current state of the workforce, about its development, and about the likely future…

This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…

The purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information: the best ways to use the humans, machines, and intangible resources known as information, especially at the organizational level. It provides a framework for…

This book defines the role and obligations of the library trustee in a wide range of situations and also discusses keys to successful communication between the trustee and library director, staff, and patron. Chapters are: (1) "The Trustee in Today's World" (F. William Summers); (2) "Duties and Responsibilities of Trustees"…