This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…

Discusses the public service needs of manuscript, archive, and large monograph microform collections based on the format of the original materials. The need for additional technical service, particularly cataloging, is addressed. References are listed. (CHC)

This guide to services of the reference department of Fenwick Library, George Mason University, is intended for use by staff in the department, as well as the general public. Areas covered include (1) reference desk services to users; (2) reference desk support procedures; (3) off desk services; (4) collection development, including staff…

This guide is the Northern Illinois University (NIU) Libraries' quick reference tool for providing information about its collections, facilities, and services. The articles are arranged in an alphabetic, dictionary format with numerous cross-references, and highlight information on the following: administrative offices; company annual reports;…

Designed to assist legislators and legislative staff in using the New York State Library more effectively, this handbook provides a description of what the library is, what it has to offer, and how to use it. Specifically, sections are devoted to (1) the Library itself--general facts, descriptions, locations; (2) special services for the…

Prepared to provide guidance in the provision of reference service, this statement expresses the understanding between the library administration and the Reference Services Department of Ellis Library at the University of Missouri-Columbia concerning the manner in which the department's responsibilities are to be carried out. The procedures will…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

Reference librarians must determine the unique information needs of patrons and develop and market appropriate collections and services. The changing instructional paradigm in education provides an opportunity for encouraging information use and literacy for the educational community. Discussion includes information seeking and library use by…

The Rutgers University Library's Annex, a compact library storage facility opened in 1982, is designed to house approximately one-half million volumes of varying sizes, including monographs, serials, and containerized items in permanent storage boxes. By using the high density, economical storage at the annex for little-used library materials,…

The first chapter of this guide, which is intended to help congregational librarians find ways to use the Bible in their programs, provides background on the books and themes of the Bible. Various versions of the English Bible are discussed in the second chapter, and suggestions for studying the Bible and a Bible reading plan are offered in the…

This manual suggests and describes recommended reference services and sources for a small hospital library. Focusing on reference services, the first section includes information on ready-reference services; bibliographic search services, including taking and processing a request for a bibliography, National Library of Medicine literature…

Special supplement to "Library Journal" and "School Library Journal" covers topics of interest to school, public, academic, and special libraries planning for automation: microcomputer use, readings in automation, online searching, databases of microcomputer software, public access to microcomputers, circulation, creating a…

To meet the challenges of societal change, technological development, and economic retrenchment, libraries must develop problem-solving strategies such as marketing which can help libraries serve their clients more effectively. Marketing components are presented in the context of a customer orientation. (AEF)

Designed to provide logical guidelines and to outline optimum conditions for the conservation of a research library collection, this "mock" policy statement can be modified to a particular library's situation. It includes principles of conservation and elements of a comprehensive conservation program, such as collection maintenance, and…

Chapter 1, "Preliminary Issues," explores the historical importance of the electronic publishing revolution, some of the terminology to be used in the book, and the differences and similarities between traditional and electronic collection development. Chapter 2, "What Is an Offer? The Electronic Resources Landscape," covers…