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Lipow, Anne Grodzins – 2002
This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…
Descriptors: Computer Mediated Communication, Electronic Libraries, Library Development, Library Policy
Still, Julie M., Ed. – 1997
This book presents 19 case studies in library web site creation and implementation. The book begins with an introduction--"Introduction: Step into My Parlor" (Julie M. Still)--and is divided into three sections. The first section, Academic Library Web Sites, contains six case studies: "U-SEARCH: The University of Saskatchewan…
Descriptors: Case Studies, Computer Interfaces, Computer Mediated Communication, Design
Fidelman, Miles R. – 1997
This report provides a step-by-step look at defining, planning, implementing, operating, and supporting Internet services for library patrons. Experts from the Cambridge (Massachusetts) Public Library share their experiences pioneering a high-speed, graphical Internet service that supports the full range of multimedia materials available across…
Descriptors: Access to Information, Computer Mediated Communication, Electronic Libraries, Hypermedia
