This document is a compilation of instructional materials created and used at Temple University's (Pennsylvania) Central Library System to train students and staff in how to best utilize CD-ROM databases. The first section is the script for a workshop for students that is taught by librarians at Temple on effective searching of CD-ROM databases in…

This paper presents a description of the Old Dominion University's (Virginia) Reference Librarian Orientation Program designed to ease the transition of reference librarians new to the school and its reference department. The program introduces the reference librarian to the library, the reference department, and the university itself and consists…

This guide features 10 customizable, ready-to-run workshops for librarians wishing to establish or refine ongoing Internet training for staff members or patrons. Each workshop in the book includes an introduction, an objective, a timed lesson plan, tips, a sample script, and reproducible handouts. In order to provide for the variety of settings…

This survey gauged the number of academic libraries offering workshops and classes on the use of the Internet and the World Wide Web. In the spring of 1996, a survey on Internet instruction was distributed to the then 119 ARL member libraries. The survey asked about instruction methods, instructional facilities, planning, technology, publicity,…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

Reviews arguments for library instructional programs for international college students and summarizes factors of successful programs. Characteristics include: an encouraging attitude; avoiding stereotyping; watching what is said; offering staff development and sensitivity training; teaching small classes; simplifying information presented; using…

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

Arguing that online searching will fill the research needs of many students while helping to reinforce valuable information retrieval skills that will support students in their pursuit of life-long learning, this guide is designed to assist school librarians with integrating online searching into the school library media curriculum. Chapter 1…

This reference book explains how to create, implement, and evaluate formal and informal preservation education programs in school, public, academic, and special collections. It's seven chapters include 43 papers by contributors from a wide range of positions in librarianship and academia. Chapter 1, "Preservation Issues and the Community of…

This resource guide briefly defines, describes, outlines, and exemplifies a program with the goal of reaching library employees and library users with a message that states the positive benefits of enhanced collection preservation, longevity, usability, and access. The guide is organized and arranged to enable a library to evaluate its current…

It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…