This book provides a resource to technical services managers in presenting and evaluating case studies of outsourcing programs in academic, public, and special libraries of the United States and Canada. A comprehensive overview of the options, outcomes, and assessments of outsourcing is offered; thus providing ways of managing contractual services…

In the fall of 1993, the Association of Research Libraries (ARL) Office of Management Services conducted a survey to determine the status of automation activities within preservation departments in member libraries. The survey was sent to 68 ARL libraries that have established preservation departments under the management of a preservation…