This book shows how the quality management approach pioneered in Japan by Dr. W. Edwards Deming allows educational service centers to expand services and be more flexible by reducing waste and rework. Deming's method shows how to change from reactive management to a dynamic system of continuous improvement that restores worker pride, increases…

Contending that participation in quality circles enhances effective time management by school administrators and teachers, this guide provides both a theoretical briefing and practical recommendations for better time management. A pre- posttest prefaces a review of basic concepts of quality circles with reference to the work of Abraham Maslow,…

A state/federal-funded project for the development of a coordinated curriculum development and management plan was carried out in Alabama in 1977-79 and was titled VO-ED COMP (Vocational Education Curriculum Operation--Management Plan). The proposed model consisted of twelve steps: (1) identification of needs, (2) instructional material priority…

Management development in higher education, particularly improvements in the capacity of institutions to generate viable future plans and to manage scarce resources, has become an increasingly important agenda item to administrators and policy-makers during the past decade. This book attempts to develop frameworks for improving management and…

This book explains how to implement a Total Quality Management (TQM) program within an organization focusing in particular on ways to sustain the effort. Part 1 of five offers an overview of the TQM approach and the rationale for adopting it. Topics of discussion include signs of the need for change, what TQM is and what it is not, the basics of…

This document discusses the issues that need to be considered by the education and training system as it responds to the changing needs of industry in Great Britain. Following a general introduction, the development of quality management ideas is traced. The underlying principles of safety and risk management are clarified and the implications of…

This packet contains the materials necessary for presentation of the first of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module introduces strategic planning which is a process for reducing the uncertainty under which systems operate. Its primary…

In the first of a three-part series, the authors examine the origin of the organizational development movement, instrumented team learning seminars for managers, their experimental programs for industry at various locations, the development of the "managerial grid," management by objectives, behavior modification, and other approaches to…

This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…

This book attempts to link academic theory and research on educational practices and organizational administration to classroom practices. Written within the framework of the social and behavioral sciences, it describes and critiques concepts, analytical tools, case material, and organizational theory and behavior from the public, business, and…

This book is intended to help managers coach individuals and groups; assess current performance; develop a coaching plan; keep track of whether their coaching is having the right effect; and learn how to motivate and communicate effectively. Chapters 1-3 establish what coaching is; who can coach; and who can be coached. Chapter 4 lays coaching out…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…

This overview serves as an introduction to a series of ten curriculum modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The overview was designed to provide a generalized discussion of the field of government policy/program analysis and evaluation. The training program…

This packet contains the materials necessary for presentation of the tenth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on policy/program implementation which is concerned with clarification of goals, task delineation, organizing,…

This packet contains the materials necessary for presentation of the fourth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on long range or technical forecasting techniques which are designed to reduce predictive uncertainty in regard to…