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Des Jardins, Susan; Davis, Harry, Jr. – 1995
An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…
Descriptors: Cooperation, Focus Groups, Improvement Programs, Job Performance
Burke, Lisa A., Ed. – 2001
Designed for front-line training professionals, this book addresses the most pressing issues in the training and development field (T&D). "Introduction" (Lisa A. Burke) discusses the importance of viewing training as a subsystem of human resources, training as a systematic process, and indicators of high impact training.…
Descriptors: Adult Education, Educational Technology, Human Resources, Job Skills