Suggests combining the Delphi technique and the nominal group process technique to improve the collective decision-making of school curriculum and other committees. Both methods require group members to respond in writing. A five-step agenda with sample questions illustrates the approach. (MLF)

Any group has the potential for mistrust, suspicion, and rancor, and so effective leadership involves developing attitudes that guide groups to recognize and work through conflict in order to maximize the potential for collaboration. This book offers practical guidance to leaders encountering conflict in their organizations. Based on years of…