This book shows how the results of needs assessments can be transformed into action plans for an organization and discusses the procedures for facilitating that change. The book also contains a detailed glossary of needs assessment terms. The chapters are: (1) "The Need"; (2) "The Three Phases of Needs Assessment: A Closer Look"; (3) "Data-Related…

The authors discuss ways to define a company's position on productivity, and explain productivity concepts. They describe a problem cause/solution set matrix with which to identify accurately the most probable cause of productivity problems. (SK)

The Family to Family Initiative of the Annie E. Casey Foundation has encouraged states to reconceptualize, redesign, and reconstruct their foster care systems. By 1996, the Foundation had selected and funded five states and six counties in two other states to develop family-centered, neighborhood-based family foster care systems within one or more…

A guide for organizational development specialists, this model for productivity improvement proceeds through six stages: awareness of needs, entry of specialist, data collection, problem identification, action planning, and implementation of solutions. Examples of specific activities for each stage are provided. (SK)

Offers suggestions for understanding and interpreting ethical behavior in administrative decision making. (LMI)

Creativity exercises, or creater-cizes, can help camp staff generate ideas and solve problems. Common techniques are brainstorming, story-boarding, analogies and metaphors, association and free association, spinning, and lists. Defines and gives examples of each technique. (SAS)

A. J. Romiszowski developed a schematic model for analyzing performance problems. Whether a problem lies with staff members or their environment is determined first. Staff problems are grouped according to past performance. Work environment problems include work methods, management systems, and job organization. Model emphasizes flexibility and…

To increase student achievement, a Massachusetts school district used Appreciative Inquiry, a strengths-based approach to problem solving for strategic planning. The process asks: What does this organization do well, and what is our vision for the future. Cites activities that helped schools reach goals set in the process. (MLF)

Experience shows that teamwork produces powerful results. Working in a team environment, however, presents its own set of challenges. This handbook provides U.S. Department of Education managers and employees with guidance to develop high-performing teams. Based on input from agency employees throughout the country, the handbook was designed to…

This book presents interactive problem-solving situations based on the principles of Total Quality Management. Following the introductory chapter, the second chapter describes the two stages of the problem-solving process: (1) analysis of the problem and its causes, and (2) identification of a solution. Each stage is comprised of three…

This book describes how the principles of quality can be applied to education. Based on the work of W. Edwards Deming and Joseph M. Juran, the book outlines a systematic and practical approach to implementing quality in educational settings. It also describes how to encourage staff participation in quality initiatives. Total-quality schools are…

Offers suggestions for school boards to follow to help keep divisiveness from hampering the board's effectiveness. These include reorganizing the board structure, using ad hoc committees to avoid board conflict, and having an impartial chairman with good leadership abilities. (MD)

A brief introduction to organizational theory and organizational development for educational administrators is provided in this document. The first section contrasts individualistic and organizational approaches to educational problems. It is intended to give administrators two distinct perspectives for viewing day-to-day events. The second…

Current methods of introducing creativity techniques in industrial training courses can be modified to increase the amount of personalized learning, according to the authors. They offer a framework for a new approach to creativity training in short courses and workshops, with both in-house and business school examples. (MF)

An approach to building an effective training and development (T&D) process within postsecondary institutions is described. The process involves three distinct phases: developing an inservice skills training program, institutionalizing an on-the-job career development process, and conducting organizational development activities. The focus of the…