Examines staff development in light of performance technology, a systematic and pervasive approach to professional development. Performance technology can be used by staff developers to investigate the cause and context of a problem before selecting solutions. The article discusses the use of performance technology in public education. (SM)

Building managers and owners often confront competing demands to reduce operating costs and increase revenues that can siphon funds and resources from other building management concerns such as indoor air quality (IAQ). This resource booklet, designed for use with the "Building Air Quality Guide," provides building owners and managers with an…

Stressing that in order for quality circles to work, members must believe that their participation makes a difference, the author outlines procedures for setting up quality circles within schools and school districts and describes their successful operation. (MJL)

The past two decades have witnessed increased concerns over the health and comfort of indoor air quality (IAQ), but little indoor air-related information has been targeted at building owners and facility managers of public and commercial buildings. This manual, specifically created for such a population, provides guidance on preventing,…

The Quality Circle Model of Planning is presented as a program evaluation approach for schools serving students with blindness. The model helps administrators solve problems using creative, innovative approaches; identifies human and monetary resources for successful implementation of the plan; and provides a framework for evaluating the plan's…

This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be…

Advice for stretching the capacity of the small college public relations office includes planning well; using strategy; searching out creative ideas; choosing quality over quantity in press releases; using student and volunteer workers; developing strong media relations; accepting advice; and anticipating problems. (MSE)

This document suggests a systematic approach to the development of appropriate applied basic skills instructional materials. It is part of BASICS, a set of integrated materials developed to assist teachers, counselors, and administrators in bridging vocational and academic skills. Section 1 discusses the prerequisites to development of materials.…

Intended for use in conjunction with guidance and instruction from a teacher or tutor, this guide provides an overview of the philosophy of quality as well as some tools used in business and industry today. Each of four sections consists of a teacher explanation of the topics followed by student worksheets with annotated teacher keys. The first…

Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…

Planning and management strategies used in the private sector have practical applications for higher education in a period of systemic and organizational stress. Promising strategies include organizational delayering; employee empowerment; boundless thinking, problem-solving teams; accelerated processes; quality management and improvement; and…

This document presents practical advice to help managers of adult learning projects in communities across the United Kingdom manage their community projects for change. The following topics are discussed in sections 1-12: (1) the benefits of adult learning projects; (2) characteristics of adult learning projects and quality assurance mechanisms;…