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Zemke, Ron – Training, 1980
Negotiation skills training-- the whats, whys, and hows of helping others get what they want--is examined, along with how to use such skills to solve problems. The following areas are covered: positive negotiation; setting objectives, strategies, and tactics; asking, looking, and listening; and negotiation skills research findings. (CT)
Descriptors: Arbitration, Goal Orientation, Objectives, Problem Solving