This report expands upon a policy resolution passed unanimously at the 53rd Annual Conference of Mayors in 1985. The first part of the report, a policy statement, points out the magnitude of the adult illiteracy problem and of some of the issues involved, and briefly indicates how various segments of society can contribute to a solution. The…

This manual is intended for municipal managers, union representatives, and others interested in establishing workforce literacy programs (WFLPs). Content is based on the experience of five Canadian municipalities where WFLPs were established. Chapter 1 addresses the challenge for municipalities to manage change in the workplace and provides a…