These principles are intended for application by employers of large or small organizations who wish to improve the efficiency of clerical workers. They include policies and practices that respond to social and technological changes and implement a systematic approach to training. Seven principles highlight the value of training clerical workers.…

This guide provides Economic Dislocation and Worker Adjustment Assistance Act practitioners with information about effective strategies to serve dislocated workers under a variety of local conditions. Chapter 1 describes responsive services and explains the study methods by which examples were selected for this guide and the data collection…