Suggestions for improving alumni association membership recruitment and retention, for raising non-dues income, and for keeping records are made based on Kansas State University's experiences. (MSE)

This guide was developed to help small business owners and managers select effective programs for their companies. Seven guidelines to help the small business manager analyze and compare programs and predict training effectiveness are presented in the forum of questions. They are: (1) Are the training objectives specific? (2) Is the structure…

Oriented to rehabilitation facilities that are interested in maintaining and expanding their markets, this pamphlet presents publication excerpts that provide an understanding of the impact of organizational quality. The excerpts emphasize development of quality products and services through motivation of staff, effective communication, use of…

Focuses on critical factors for success for organizations planning to use upward feedback systems to drive organizational change. Highlights include assessment of organizational readiness, use of an appropriate feedback instrument, consistent implementation, effective communication and training, quality control, and continuous improvement.…

Colleges and universities are achieving modest results in using the World Wide Web for fund raising. Suggestions for developing/updating Web sites include: providing basic information such as pledge forms and development office contacts; tailoring the site to campus and potential donor interests; using the site to support other efforts; providing…

Suggested strategies for running a more effective college alumni program include effective calendar organization; careful staff utilization; administrator visibility; increased efficiency; effective use of alumni volunteers and student workers; good office communication; broad information dissemination across campus; consistent use of priorities;…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

This monograph highlights important findings and guidelines that have emerged from over a decade of research at the University of Oregon's Center for Educational Policy and Management (CEPM) concerning the continued professional development of school personnel. After a brief introduction, the booklet is divided into three sections. The first,…

This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…

This combination report/guide summarizes practical "how-to" information on the development and operation of national training boards that was gathered in a series of case studies of the effectiveness of national training boards in Canada, Singapore, Sweden, and the United Kingdom and in studies of training boards in Australia, Brazil,…

This book, which is intended as a resource for individuals and organizations involved in adult and community education, presents guidelines and activities to assist in enhancing organizational effectiveness in adult and community education. The following are among the topics discussed: (1) experiencing professional and organizational development…