A theory of program quality based on a new definition of quality is offered. Constructed on the basis of interviews with nearly 800 stakeholders in master's-level education, the engagement theory" advances a conceptual framework and a set of criteria, with indicators, for assessing graduate and professional program quality. (Author/MSE)

Guidelines are provided for higher education institutions that are developing or evaluating academic review activities for their graduate programs. The guide presents the critical components of a graduate program review, focusing on the philosophy, principles, practices, and policies entailed, and discusses the advantages and disadvantages of…

Intended as a contribution to a workshop discussion on program evaluation in higher education, the paper covers five major evaluation issues. First, it deals with evaluation concepts, explaining the purposes of evaluation; pertinent terms; and the sources of evaluation in public health procedures, the scientific method, the systems approach, and…

After a brief introduction offering three reasons people and institutions hesitate to commit themselves to a continuing process of "self-study-in-action," four types of administrative leadership activities are distinguished, those that: (1) respond to external emergencies/opportunities, (2) accomplish role-defined tasks, (3) define and…

Evaluation methods for master's degree programs should be substantially different from those currently used for doctoral degree programs. Three current methods, that of Beverley Hurlbert, that of Jack Gourman, and that using departmental reputations as the major criterion, are insufficient. Elements that should be included in the evaluation are…