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Download full textMrowicki, Linda; Conrath, John – 1994
This evaluation guide resulted from a 2-year project that conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The guide is a hands-on resource to assist companies, unions, or educational agencies in setting…
Descriptors: Adult Basic Education, Basic Skills, Evaluation Methods, Guidelines
Peer reviewedBoyle, Patrick; Bowden, John A. – Assessment & Evaluation in Higher Education, 1997
Presents a model of quality assurance for colleges and universities, distilled from key concepts in the literature about quality assurance and higher education culture and practice. The model has continuous quality improvement in student learning at its center, and includes elements of institutional values, faculty evaluation and development,…
Descriptors: Accountability, College Environment, Educational Quality, Evaluation Criteria
Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
Whiteley, Meredith A., Ed.; And Others – 1992
This book presents 11 papers which consider the central issues, methods, and resources for work in institutional research in higher education. The primer uses the idea of a "cookbook" or "manual" for its conceptualization, organization, and format. The chapter topics focus on what are expected to be the key issues facing…
Descriptors: Academic Education, College Faculty, Cost Effectiveness, Diversity (Student)
Overseeing One-Stops: A WIB Member's Guide to Quality Assurance. Workforce Board Development Series.
2000
This guide is intended to give workforce investment boards (WIBs) a practical framework for overseeing the performance of one-stop career centers. The introduction presents background information on a proposed quality assurance framework and the guide's format and development. The first two sections explain the importance of quality assurance to…
Descriptors: Administrator Guides, Advisory Committees, Business Administration, Career Centers
English, Fenwick W.; Larson, Robert L. – 1996
This book applies the concepts of curriculum development and management, with curriculum defined as the collectivity of paper defining work, to a wide range of organizations, especially social service organizations, schools, and colleges. After an introductory chapter defining basic concepts, Chapters 1 through 7 cover: curriculum management as it…
Descriptors: Agencies, Audits (Verification), Curriculum Based Assessment, Curriculum Design
Making Quality Sense: A Guide to Quality, Tools and Techniques, Awards and the Thinking Behind Them.
Owen, Jane – 2002
This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…
Descriptors: Administrator Guides, Benchmarking, Brainstorming, Colleges
