Innovation is one of the key drivers of success in modern business, and continuous learning is what drives innovation. Building on the theory and practice of consulting psychology and the science of learning, along with principles of human resources development, Manuel London and Thomas Diamante articulate a five-step process for designing and…

This guide for school improvement uses as its foundation the Concerns-Based Adoption Model which describes the changing feelings of individuals as they learn about, prepare for, use, and refine new practices. Seven linear steps are depicted as they relate to the school improvement process: (1) establishing the school improvement project: (2)…

Most people would agree that schools should strive to increase their effectiveness. This handbook provides leaders and facilitators of the school-improvement process with practical information and guidelines for conducting the day-to-day work of school change and improvement. The book is organized around five questions that represent stages of the…

The accountability model presented in this report was developed by the Student Support Services staff of Gavilan College (GC) to help meet public demands for learner success, to increase efficiency, and to promote a proactive mode of delivering student support services. Introductory material traces the development of the model and discusses the…

This document is intended to encourage organizations that serve persons with disabilities to explore the potential for expanded credit opportunities for their constituencies, particularly credit financing for assistive aids and devices. The paper contends that there are significant numbers of persons with disabilities who could effectively handle…

This paper proposes a framework for the management of time, under the rubric of "SOS" (Self-Organization-Scheduling), designed specifically for school officials. Underlying this framework is a belief that, in order to manage time, one must manage oneself within the bounds of the institution. Accordingly, three interdependent sets of practical…

Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

Presents a systematic approach for small colleges to plan effectively for the acquisition of information resources, i.e., computers and telecommunications, based on five recommendations: (1) assign task force to assess needs; (2) establish institutional goals; (3) identify the technology required to meet the goals; (4) determine financial…

This paper looks at the recruitment and retention of international students for study in academic programs in the United States from the point of view of how institutions of higher education can best plan and implement such programs. The paper opens by defining international students as foreign students who seek their education in the United…

Conducted by the State Office of Education in cooperation with IBM Corporation, this study was designed to examine the uses of technology in Utah schools and how the implementation of technology could greatly assist the educational process. Six objectives are specified in Section I: (1) design state-of-the-art technological models to be offered by…

This section of the School Environment Handbook can be used by schools to improve school environment and to develop the necessary change strategies. The handbook serves four major purposes. First, the material is designed to facilitate thinking about steps in the planning process. Second, it discusses how to set goals and to state them in ways…

This handbook was designed to help school administrators, teachers, and community members make a successful transition from a junior high school to a middle school. The focus is on the process rather than content. Chapter 1 provides an example of how one junior high school faculty and administration made the shift to a middle school. Chapter 2…

This book brings together the essential aspects of good graduate admissions policies, procedures, and practices. It is maintained at the outset that graduate administrators and faculty should take an active approach to admissions, stating their program goals and priorities and the means by which they plan to realize them. The booklet goes on to…

Designed to help community colleges establish institutional effectiveness programs, this workbook provides step-by-step instructions and sample forms from an effectiveness program developed by South Carolina's Midlands Technical College (MTC). Introductory sections provide an overview of institutional effectiveness and the reasons for implementing…

This manual contains information needed for conducting local chapters of the Wisconsin Junior Dairymen's Association program. Included in the manual is a summary of the year's program of work, lists of previous award winners, and rules for the many contests held annually by the association. Blank forms are provided for contest entry, association…