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Unger, Karen V. – Substance Abuse and Mental Health Services Administration, 2011
Key stakeholders who implement Supported Education may find themselves asking two questions: (1) Has Supported Education been implemented as planned?; and (2) Has Supported Education resulted in the expected outcomes? Asking these two questions and using the answers to help improve Supported Education are critical for ensuring the success of one's…
Descriptors: Disabilities, Evidence, Outcome Measures, Quality Control
Manning, Terri Mulkins – Lumina Foundation for Education, 2009
The fundamental concepts of Achieving the Dream--using evidence to develop and evaluate strategies for improving student learning and success--are also important to successful efforts to meet accreditation requirements. Following the Achieving the Dream approach can help community colleges organize and document improvement efforts in ways that are…
Descriptors: Evidence, Fundamental Concepts, Accreditation (Institutions), Administrative Principles
Dixon, Stella – 1995
This document analyzes the inspection reports of the five further education (FE) colleges in Britain that have achieved a grade of 1 for quality assurance (QA), identifies key lessons for the improvement of programs in other FE colleges, and refers to helpful FE publications. The five colleges consisted of two general FE colleges, one sixth-form…
Descriptors: Educational Improvement, Educational Quality, Foreign Countries, Postsecondary Education
O'Brien, Mary; Watson, Peter – 2002
In their search for new ways to assess their agencies' success in working with children and families, child welfare administrators and senior managers are increasingly seeking regular and reliable sources of information that help them evaluate agency performance, make ongoing decisions, and provide an accurate picture for agency staff and external…
Descriptors: Agencies, Change Strategies, Child Welfare, National Standards

Brown, Janet Dagenais – College and Research Libraries, 1994
Discusses how to improve library reference service, especially the effective delivery of accurate answers, based on a program at Wichita State University (Kansas) that used concepts of quality from business and organizational management. Topics addressed include customers and customer service, and methods of reference service evaluation. (Contains…
Descriptors: Business Administration, College Libraries, Evaluation Methods, Higher Education
Trotter, Kathleen M. – Camping Magazine, 1995
Total Quality Management for camps involves establishing ongoing assessment of campers' and parents' needs, marketing the capabilities of the organization, applying input of key staff members, and constantly making program improvements. This approach calls for discretionary decision making at all levels, and empowers staff to enter into the…
Descriptors: Camping, Employer Employee Relationship, Institutional Advancement, Organizational Development
Pelavin Research Inst., Washington, DC. – 1996
The Quality Assurance Program (QAP) workbook is intended to assist institutions of higher education conduct qualitative and quantitative evaluations of their financial aid operations in relation to requirements of Title IV of the Higher Education Act. The workbook provides a structured approach for incorporating a cyclical Title IV QA system into…
Descriptors: Accountability, College Administration, Compliance (Legal), Evaluation Methods
Babcock, William – 1974
The final book in a 5-book day camp manual is a questionnaire developed by the Ontario Camping Association to help directors of children's summer day camps check camp operations, principles, and procedures, and to help them determine how and where a camp can be improved. The questionnaire, to be completed by the director with the aid of another…
Descriptors: Accreditation (Institutions), Children, Day Camp Programs, Equipment Standards
Office of Student Financial Assistance (ED), Washington, DC. – 1997
This training guide for financial aid staff explains the process of direct loan reconciliation and suggests appropriate cash management accounting practices. Chapter 1 explains the importance of cash management, the role of data matching, and reviews basic reconciliation concepts and terms and direct loan reporting requirements. Chapter 2 reviews…
Descriptors: Accounting, Data Collection, Data Conversion, Delivery Systems
Condelli, Larry; Castillo, Laura; Seburn, Mary; Deveaux, Jon – 2002
This guide for improving the quality of National Reporting System for Adult Education (NRS) data through improved data collection and training is intended for local providers and state administrators. Chapter 1 explains the guide's purpose, contents, and use and defines the following components of data quality: objectivity; integrity;…
Descriptors: Accountability, Adult Education, Audits (Verification), Compliance (Legal)