This how-to-do-it guide for Oklahoma public libraries to use in evaluating their performance defines the individual performance measures, explains the data collection and analysis procedures, shows example calculations, and discusses the analysis and presentation of the performance measures. The performance measures are presented in terms of the…

A result of Australia's Community Information Sharing Service (CISS) study of community information services currently being provided by public libraries in New South Wales, this report (one of three) presents five general principles which can assist public libraries with decisions about their response to the issue of the provision of community…

Intended for use by state library officials with policy responsibilities, this report presents a process for determining state levels of adequacy of public library services, measuring the current statewide performance, and planning statewide strategies for improving performance. Several facets of library service and resources are addressed, and…

This manual is intended to help people working in local libraries collect and report statistics about what they do and complete the Texas State Library annual report form. Texas uses the annual reports to determine whether local libraries are eligible for membership in the Texas library system. Definitions and explanations are given for…

This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…