This document presents guidelines for use by museum staff members as they evaluate their institutional capabilities and programs. Guidelines are based on a new evaluation perspective--naturalistic evaluation--which can help museum staff assess their programs in a more interpretative, less judgmental way. Naturalistic evaluation is characterized by…

This paper is a guide for determining how to measure the goals of citizen education programs. It presents a procedure by which educators or evaluators can identify program goals and determine what types of measures can best assess achievement of the goals. It does not suggest specific tests or measurement instruments; those can be developed or…