Written by a social worker for social work students, this is a nuts and bolts guide to statistics that presents complex calculations and concepts in clear, easy-to-understand language. It includes numerous examples, data sets, and issues that students will encounter in social work practice. The first section introduces basic concepts and terms to…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

This monograph covers the theory, application, and interpretation of both descriptive and inferential statistical techniques in institutional research. Each chapter opens with a hypothetical case study, which is used to illustrate the application of one or more statistical procedures to typical research questions. Chapter 2 covers the comparison…