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Osborne, Larry N.; Nakamura, Margaret – 2000
This textbook covering the basic techniques of systems analysis targeted to the librarian or information professional contains the following chapters: (1) Understanding Systems Analysis; (2) The Historical Development of Systems Analysis; (3) The Human Element; (4) Identifying and Defining Problems; (5) Collecting Data; (6) Analyzing and…
Descriptors: Case Studies, Data Analysis, Flow Charts, Information Services
