Mentoring is a series of collaborative activities and conversations between young people and older or more experienced persons (i.e., mentors) who are acting in a helping capacity to provide support that benefits one or more areas of the young person's development. This resource offers those who develop and implement mentoring services meaningful…

The purpose of the "Drivers Best Practices Assessment" ("DBPA") is to assist organizations in assessing their current supports and resources for quality use of selected programs or practices. Specifically, organizations can use it to: (1) Identify strengths and opportunities for improvement in their current supports and…

The National Center for Leadership in Intensive Intervention (NCLII), a consortium funded by the Office of Special Education Programs (OSEP), prepares special education leaders to become experts in research on intensive intervention for students with disabilities who have persistent and severe academic (e.g., reading and math) and behavioral…

This is a book about quality and how to control quality through deliberate actions on the part of the professionals developing and implementing the instances of instruction available at an organization. Quality control theory favors no particular learning philosophy and is only directed towards aspects of how, what, where and when measurements are…

To justify their programs, trainers should plan follow-up surveys of trainees and their supervisors which answer the questions, (1) How accurately did the training address the exact job requirements? (2) How successfully are trainees performing tasks learned? and (3) What unintended consequences have occurred? (SK)

This final article in a series on identification of cost/benefits data, formulation of models, and data collection discusses use of cost/benefits analysis results. The following issues are addressed: how to be prepared for study objections; how to increase understanding of your study; and viewing cost/benefit analysis as an iterative activity.…

Discusses the selection and training of student tutors for college reading programs, the supervision of tutors, and studies of the effectiveness of college-level peer tutoring programs. (GT)

Emphasizes the importance of effective communication at the outset of the instructional technologist/training client relationship. Discusses using the basic taxonomy of client types and entry strategies for the following different types of clients: theorist, expert, novice, practitioner, and generalist. Includes a sample self-assessment form. (AEF)

Although learning the value of being nonviolent at home is very important, school and community programs are also valuable, because participants can work together to prevent violence in their neighborhoods and can help each other avoid violence. Education programs can include conflict resolution and mediation training as school courses. Crime…

Program providers who do not give refunds should reconsider their policies. Training providers should give all attendees the opportunity to express dissatisfaction, follow up on all complaints immediately and personally, and allow dissatisfied attendees to receive full or partial refunds or attend another session or program without additional…

This report discusses and presents guidelines for the evaluation of specific educational offerings--i.e., courses, workshops, and seminars--in the field of scientific documentation and information retrieval. The topics covered in particular sections of the report are levels of evaluation, the nature and role of evaluation in education, approaches…

Since 1970, Wider Opportunities for Women (WOW), in Washington, D.C., has conducted programs to train and place disadvantaged women in nontraditional jobs. The results have been record-breaking: high placement rates, high job retention rates, good starting salaries, and upward mobility for women who seemed doomed to a life of poverty and…

This handbook was developed to assist vocational administrators in (1) developing strategies for goal-setting and resource allocation, (2) identifying potential problems, (3) analyzing cost-effectiveness of vocational programs, and (4) improving managerial skills using information from the analysis in the decision-making process. The handbook…

This guide offers advice and guidance to key skills managers, coordinators and other practitioners who are responsible for ensuring that the standards of portfolio assessment in their center are consistent across the center and with national standards. It describes and offers advice and guidance on the stages of assessment and internal moderation…

To remedy the English composing problems of young deaf writers, 43 teachers were trained to teach writing as a process in a 2-year intervention program. Teacher workshops focused on developing a rationale for writing instruction, teaching writing as a process rather than as a product, promoting writing through dialogue journal writing, using…