Designing, developing, and implementing an electronic document management system involves preparation. Areas to consider when facilitating technological change include staff input and business and customer needs and wants. Further discussion addresses value assessment of document type, providing a pilot system for staff experiment and practice,…

Describes a mobile workstation that was developed at Penn State University to provide library instruction and demonstrations of online and CD-ROM searching. Use of the workstation for classroom instruction and staff training is discussed; and designing the workstation to include a computer, overhead projector, modem, CD-ROM drive, and printer is…