Discusses the problem of using graphics in international documents, since graphics are not universal unless expressly designed as such. Discusses how to plan international graphics, pitfalls to avoid, wordless instructions, and text. Offers a checklist for cultural and national differences. (SR)

Discusses how to use text design to improve printed instructional materials. Topics discussed include text structuring; how readers process information; page layout; spacing; illustrative material; information mapping; verbal and visual cues; the use of headings; and typographical cues. (nine references) (LRW)