Diversity in the workforce can be attributed to both a popular, cultural shift and legislative intervention. Despite these forces, discrimination endures in all aspects of Western society from education to employment. Unequal pay and opportunities for promotion are symptoms of a systematic discrimination of individuals based on race and gender.…

Focuses on specific actions and activities that a senior-level information technology manager in higher education, such as a chief information officer, might use after starting a new job to help ensure his or her success. (EV)

This third edition of a guide for translators contains more information than the second edition and looks at translation as a business as well as an occupation, focusing on marketing and quality control. It is designed for people with little or no practical experience with translation in a commercial environment. The 16 chapters examine these…

Maintains that technical communicators can retain their place on product development teams by re-engineering project environments. Describes an experiential learning strategy in project management to help technical communicators work with other information technology (IT) practitioners. Examines the solutions the teams produced for three projects…

Assesses the impact of technology on privacy. Discusses electronic monitoring of people in the workplace; interception and reading of e-mail messages; merging of databases which contain personal information; rise in the number of hackers; and the development of software that makes the decoding of digital information virtually impossible. Presents…

Two issues related to computers and health are discussed: ergonomics/work habits and radiation hazards. Several approaches that colleges and universities might use to promote workplace safety are suggested, including education, training, and more informed purchasing. San Francisco's new worker safety ordinance is presented, and carpal tunnel…

Connecticut State University has achieved success in recruiting and retaining information technology (IT) workers through six strategies: modifying the administrative structure to make positions and salaries more attractive; grooming students for IT positions; promoting benefits of university employment; transferring state civil-service employees;…

The increased pace of technological change and the ability to multitask often cause library employees to become overwhelmed. The cause is not the technology but administrators' inability to manage change and staff resistance to it. Technostress management techniques include communicating with staff, hiring flexible employees, reducing anxiety…

Discusses the nature of job satisfaction, its relationship to performance, and associated organizational factors, such as commitment, in research libraries. Symptoms of job dissatisfaction are outlined, and a framework for improving job satisfaction provides suggestions in the areas of hiring, professional development, job design, empowerment, and…

This book, which is addressed to workers who are uncertain about their future in increasingly high-tech workplaces, outlines a framework for taking action to overcome high-tech anxiety and to thrive in this new world of work. Chapter 1 discusses why so many people experience anxiety over the new information and communication technologies that now…

This book explains how individuals can contract their way to jobs or careers in the 21st century workplace. The following are among the topics discussed: (1) how the workplace has changed (looking for work instead of a job; hidden employment opportunities; reasons contracting makes sense; making it easier to get hired; the need for…

This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…