This article confronts the tension between creative expression and organizational realities in the workplace. It offers tips on diagnosing such components of the work setting as personal potential and ambition, supervisors' roles, colleagues' roles, organizational culture, and other variables that may influence the success of one's innovations in…

This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…

Reviews the law and regulations developing in the area of employers' right to ban foreign languages during the work day. Management is advised to inventory the times, places, and occasions when English is essential and to publicize a rule covering such circumstances. (Author/MLF)

An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…

Techniques for supervising day camp staff so that they develop responsibility include holding daily morning meetings with the entire staff, taking the "open door" to staff, encouraging information sharing, managing by walking around, ending the day with a short assembly, and observing staff at the end-of-the-day dismissal and other major…

The increased pace of technological change and the ability to multitask often cause library employees to become overwhelmed. The cause is not the technology but administrators' inability to manage change and staff resistance to it. Technostress management techniques include communicating with staff, hiring flexible employees, reducing anxiety…