Improving Communication at Work.

Wyatt, Nancy; Atwater, Deborah F.

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Peer reviewed

ERIC Number: EJ381742

Record Type: Journal

Publication Date: 1988

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Improving Communication at Work.

Wyatt, Nancy; Atwater, Deborah F.

Bulletin of the Association for Business Communication, v51 n4 p2-7 Dec 1988

Argues that business communication is not improving, despite a deluge of advice. Suggests that change is made more difficult by hard to remember rules and directives that are couched in technical jargon. Offers an alternative heuristic focusing on context. (JAD)

Descriptors: Banking, Business Communication, Communication Research, Context Effect, Heuristics

Publication Type: Journal Articles; Guides - Non-Classroom; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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