Describes formation, structure, and responsibilities of Computer-Assisted Learning (CAL) Group at University of Nijmegen and presents overview of the group's projects and commentary on modes and roles of CAL, subject matter areas, motivational factors, and role of externally developed products. Areas related to CAL service and future developments…

Discusses written instructional materials created by librarians for end users searching database systems. Highlights include novice user studies; the importance of print instruction in digital information environments; a paradigm shift from system-centered to user-centered focuses in technical writing and user documentation for software; and…